PBX, Unified Communication & Video Surveillance Solutions

Voice Outsourcing (T & T) Ltd (VOL) is a value added reseller of IP based PBX, Unified Communication & Video Surveillance solutions.  We offer both premise and cloud infrastructure solutions. Our enterprise communications portfolio includes PBX, MS Teams, multimedia contact center, softphones and handsets. Our video surveillance practice focuses on commercial requirements. We apply best practice to deliver robust designs using the leading technologies in surveillance, networking and storage. We also offer the leading cloud storage video surveillance solutions. We can integrate various PBX, Unified Communication & Video Surveillance technologies and brands to deliver a  customised solution to satisfy your requirements. Let VOL future proof your business.

At Voice Outsourcing we distinguish ourselves by our approach to delivering on your PBX, Unified Communication & Video Surveillance requirements. We are IT professionals and deploy all projects via a formal project management methodology. Our goal is to ensure customer satisfaction is delivered on every single engagement.

Contact VOL at info@vol.co.tt.

PBX solutions

Our premise  IP-PBX phone systems are cutting edge, robust business VOIP communication solutions that can even be deployed in VMs on popular server offerings from DELL, HP etc. All our solutions are network agnostic.

With over 60 locations in Trinidad & Tobago running our highly functional IP PBX  solutions we are the local “go to” company for cost effective VOIP PBX implementations. Does your existing PBX solution force you into an expensive multi year contract or are you facing a high cost upgrade? Our premise IP-PBX solutions have no extension or trunk licencing fees and support contracts are optional. We specialise in assisting multi-site organisations to reduce their communication costs.

Microsoft Teams Phone system for Unified Communcations

We offer the leading unified communications solutions Microsoft Teams. What’s more.. with the  Microsoft Teams Phone System add on, companies can make their desktop or mobile device  their office phone system.  We use Microsoft certified Audiocodes SBCs to  add PSTN calling (Direct routing) to your Teams solution. We can even  integrate  your legacy PBX to your Teams solution.

IP handsets and softphone solutions

We deploy a range of leading open SIP handsets including Yealink, Polycom and Grandstream. Provide instant mobility to your workforce with the leading Bria Enterprise softphone from Counterpath. Take communications anywhere with apps for laptops, smartphones and tablets.

Video surveillance

We have an extensive portfolio of leading video surveillance solutions backed by AXIS, Senstar, Eagle Eye and Milestone certified engineers.   Our portfolio includes multiple offsite video cloud storage options to cover use cases such as extended storage offsite (5 years +) and  video storage replication requirements for video redundancy and backup in real time.

We are the master distributor for ACTI surveillance technology in Trinidad and Tobago with thousands of cameras deployed. We are also distributors of the leading VMS solution from Senstar which offers intelligent video management, video analytics, access control and innovative perimeter intrusion detection systems

Video Surveillance as a service (vsaas)

We offer the leading VSAAS technologies from Eagle Eye Networks and Dragonfruit which allows us to save you video surveillance footage to the cloud using an internet connection and pay on a consumption model.  Our chosen technologies works with literally any camera on the market today. Cloud storage is more flexible, scalable, and expandable than on-premise storage. There are no disk farms to manage, and high availability and disaster recovery are built-in. However, till now cloud storage for video data has been cost prohibitive, with no easy way to upload videos or manage them once they’re in the cloud.

Use cases

• Multisite organisations who want to manage all their cameras from one web based portal without the complexity of managing multiple small NVRs.
• Organisations who prefer not to add video surveillance bandwidth to their WAN infrastructure .
• Massive storage or long term video storage requirement without the capital outlay for SAN or NAS technologies.
• Organisations with short term video surveillance requirements or who simply prefer an OPEX model.