VOL News- Latest events @vol.co.tt

Dec 2021 – Voice Outsourcing and Regional partner CiberC, deploy 1000+ seat Cloud contact center platform for leading Caribbean Mobile operator

Following a rigorous pre sale process VOL, CiberC & Genesys have deployed the leading cloud contact center platform for the largest mobile operator in the Caribbean. Spanning over 25 Caribbean nations this project sets a new benchmarks for cloud contact center deployment. 

Genesys is Recognized by Gartner® as the Leader in the August 2021 Magic Quadrant™️ for Contact Center as a Service


APRIL 2019- Aimetis Certified System Engineer

Three Voice Outsourcing engineers achieve Aimetis Certified System Engineer designation from SENSTAR.

The team at VOL continue to strive for excellence as three engineers achieved the coverted Aimetis Certified System Engineer designation in the month of APRIL 2019.


January 2019- BMOBILE COnnect conference

Voice Outsourcing deployed a wide  range of high tech Video Surveillance cameras featuring brands such as ACTI, HIKVISION and AXIS at the January 2019 Bmobile connect conference at  the Hyatt Regency Trinidad. Voice Outsourcing’s IP cameras were prominently displayed at the Bmobile booth and  were used to demonstrate Video Analytics  using the leading Aimetis VMS technology.

The Voice Outsourcing Team also had various enterprise grade video surveillance solutions on display at their booth including Briefcam  and ACTI.  Voice Outsourcing is a Master Distributor for ACTI technology in Trinidad and Tobago and the highly trained VOL engineers are also certified in AXIS and Aimetis technology.


December 2018- Two VOL resources achieve Axis Certified Professional Certification

Axis is the market leader in network video cameras . Axis network video products are installed in public places and areas such as retail chains, airports, trains, motorways, universities, prisons, casinos and banks.

In November 2018 two VOL engineers attended Axis Certified Professional training and both successfully passed the ACP exam. VOL now has two AXIS Certified Professionals (ACP) on our team. 

“Having Axis Certified Professionals on our team lets potential customers know they’re in good hands. That they can trust VOL to provide video surveillance  solutions that take full advantage of the unique benefits Axis offers – like top-quality video with the lowest possible bandwidth and storage requirements.

Having Axis Certified Professionals on our team qualifies VOL to work with network video and networking system design and installation on the highest level.” 

November 2018- Yeastar Certification

Yeastar provides cloud-based and on-premises VoIP PBXs and VoIP gateways for SMBs and delivers Unified Communications solutions that connect co-workers and clients more efficiently. Founded in 2006, Yeastar has established itself as a global leader in the telecommunications industry with a global partner network and over 100,000 customers worldwide. Yeastar customers enjoy the flexible and cost-effective communications solutions that have been consistently recognized in the industry for high performance and innovation.

After extensive training VOL engineers have successfully obtained the following Yeastar  PBX certifications

YSCT – Yeastar Certified Technician

YSCRS – Yeastar Certified Routing Specialist

YSCSS – Yeastar Certified Security Specialist

The attainment of these certifications positions VOL as the leading provider of installation and support services for Yeastar technology in Trinidad and Tobago


Stayed Tuned for updates in 2022