Phone Systems
With over 20 years experience working with mobile operators , enterprises and SMB organisations we have the phone system to satisfy your communication requirements. Modern phone systems run on your computer data network as opposed to legacy phone systems that ran on dedicated telephone wiring. A Phone Systems is also known as a PBX or IP PBX (Internet Protocol private branch exchange). Our premise phone systems include leading brands such as Yeastar and Grandstream. Both Yeastar and Grandstream have no trunk or extension licencing fees and have extensive functionality to cover both SMB, Multisite requirements and employee remote working scenarios.
For Cloud based solutions we recommend CISCO Webex Calling.
Unified communications (UC) is an umbrella term for the integration of multiple enterprise communication tools — such as voice calling, video conferencing, instant messaging (IM), presence, content sharing, etc. — into a single, streamlined interface, with the goal of improving user experience (UX) and productivity. CISCO Webex Calling will provide a complete unified communication solution including PBX.
For Contact center requirements, we offer the leading Genesys Cloud CX™️ platform. This solution is THE ALL-IN-ONE CLOUD CONTACT CENTER solution. Used by mobile operators, government , banks and enterprises we unify customer and customer service agents across phone, email, chat, text and social channels.
Grow Your Business with efficient enterprise communication
A PBX solution is essential to staying in touch with your customer base..
Serving your customer base requires your sales and support services are always accessible. With a wide range of SMB PBX solutions we have you covered.
Our solutions can include softphones and secure “over the internet connectivity “. Executives and employees are accessible from any mobile device, laptop or desktop… in the office, on the road or at home. Remote working…No problem!
accelerate Customer Service with unified communication to your Customer service representatives
You have 100s or 1000s of customers and you need to provide a complete solution to unify customer and agent experiences across phone, email, chat, text and social channels.
Create a new world of efficiency and empathy
Imagine a world where contact centers anticipate needs and respond so fully that customers feel pleased with every interaction — a world where employees are excited to get to work each day.
The Genesys Cloud CX platform makes that vision a reality. Around the globe, thousands of businesses use this powerful, all-in-one contact center solution to surprise and delight customers with effortless, empathetic experiences.
View Our Other Services